Bugs‌ ‌found‌ ‌in‌ Basaas SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Basaas

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Basaas is a SaaS tool that provides smart workplace solutions for universal information gathering within a company. With the Basaas platform, businesses can organize workflows and gather information from multiple sources.

The SaaS tool also allows integration with other business-oriented apps like Outlook and Google Drive. Besides, this service is a key partner in the Open Integration Hub based in Germany. Basaas also provides data security for a company’s sensitive data. The organized interface offers a centralized platform for individual teams and whole enterprises.

To use the platform, you need to choose a suitable subscription plan following a free trial period. Basaas is available in English and German.

Considering our experience in SaaS development, we understand what enterprises want from an information management platform. So, we tested the Basaas solution for bugs, and here is the detailed report.

www.basaas.com
Error after opening the “Basaas Sm…” app
SEVERITY:

Critical

PRECONDITION:

The user is signed in.

STEPS TO REPRODUCE:
  1. Go to https://www.basaas.com/.
  2. Click the “Basaas Sm…” icon on the dashboard.
ENVIRONMENT:

MacBook Pro 15” 2016,
macOS Big Sur 11.2.2,
Google Chrome 88.0.4324.96

ACTUAL RESULT:

The message “An error occurred. Your session has expired.” appears.

EXPECTED RESULT:

The app’s page opens.

The ‘Back’ button doesn’t work on the ‘Store’ page
SEVERITY:

Major

STEPS TO REPRODUCE:
  1. Go to https://www.basaas.com/.
  2. Scroll down and click “About us.”
  3. Scroll down and click “To The Business App Store”.
  4. Click the ‘Back’ button on the browser.
ENVIRONMENT:

MacBook Pro 15” 2016,
macOS Big Sur 11.2.2,
Google Chrome 88.0.4324.96

ACTUAL RESULT:

It is impossible to get to the previous page.

EXPECTED RESULT:

The user is returned to the previous page.

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Bassas is a smart workplace platform that synchronizes multiple business apps. While surfing the platform, I found some major and minor issues. Critical errors like missing pages affect the user experience and should be fixed asap. Other bugs like flawed verification and cropped tooltips are not critical but still need some QA attention.
Yevhenii, QA engineer

Yevhenii, QA engineer

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