Bugs found in Funnelll SaaS
Funnelll is a sound solution to keep track of users’ actions on a website. Data acquired with this tool will allow businesses to professionally optimize their websites and marketing campaigns for dynamic conversion increases without adding or maintaining tracking code. The service enables funnel visualizations for a better understanding of customers’ journey and timely identification of bottlenecks.
Having the right conversion initiatives is critical, so let’s take a closer look at the bugs we found in Funnelll without further ado.
Clicking on the “Facebook” button leads to a broken link
Severity:
Major
Steps to Reproduce:
- Navigate to the “https://www.funnelll.com/” URL.
- Scroll the page to the footer.
- Click on the “Facebook” button.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The user is redirected to the broken link.
Expected Result:
The user is redirected to the Funnelll’s Facebook account.
The username is displayed in the “Chat” pop-up when the user is not logged in
Severity:
Minor
Precondition:
The registered user is logged out.
Steps to Reproduce:
- Navigate to the “https://www.funnelll.com/” URL.
- Click on the “Chat” pop-up.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The username is displayed when the guest user has clicked on the “Chat”
pop-up.
Expected Result:
The non logged-in user is not addressed by their nickname.
The broken images are displayed on the “Blog” page
Severity:
Minor
Steps to Reproduce:
- Navigate to the “https://blog.funnelll.com/” URL.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
The user sees broken image placeholders.
Expected Result:
The images on “https://blog.funnelll.com/” are properly displayed.
An “UNKNOWN” contact is displayed in the “Contact Us” block
Severity:
Minor
Steps to Reproduce:
- Navigate to the “https://blog.funnelll.com/” URL.
- Click on the menu button in the top right corner of the screen.
Environment:
Win 10 (x64) +
Google Chrome 86.0.4240.198
Mozilla Firefox 82.0.2
Microsoft Edge 44.19041.423.0
Internet Explorer 11.572.19041.0
Actual Result:
In the “Contact Us” block, one contact is displayed as the “UNKNOWN”.
Expected Result:
All the contacts are listed correctly.
This SaaS platform with a clean and inviting interface is a one-stop-shop for integrating a business's marketing stack. Several bugs were traced during the test session; troubleshooting authentication, broken links, and some UX issues will eliminate the negative impact on the platform’s usability.
