Bugs‌ ‌found‌ ‌in‌ SoundCloud for iOS: ‌QAwerk‌ ‌Bug‌ ‌Crawl

SoundCloud - Music & Audio

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SoundCloud is a mobile audio and video streaming platform designed for music lovers and creators. So far, it’s home to over 20 million talented artists from all over the world. What makes SoundCloud unique is that its users can find the content that exists nowhere else. You will find the newest DJ sets, remixes, and freestyles right next to popular songs topping all music charts. SoundCloud is also super convenient to discover new music because the app learns the user’s listening behavior and then suggests new tracks based on their preferences. The variety of genres on SoundCloud is indeed impressive – anything from electronic, rock, techno to pop, jazz, and hip-hop.

SoundCloud is not your typical music app. It’s an open community for creatives to find their audience and for the listeners to support their inspirers. As such, it boasts some must-have social network features like the ability to connect with artists and peer listeners, like, repost, and comment.

Our portfolio lists hand-picked music apps we found promising. To make sure SoundCloud amazes its users with outstanding performance, we conducted a thorough Bug Crawl, and here are the issues we encountered! We hope the report was helpful!

100,000,000 downloads
152.7K ratings
soundcloud.com
Impossible to report a track
SEVERITY:

Major

PRECONDITION:

The user is signed in.

STEPS TO REPRODUCE:
  1. Launch the SoundCloud application.
  2. Open any track – Tap on the More button.
  3. Tap on Report – Choose any reason and description.
ENVIRONMENT:

iPhone 8 Plus, iOS 14.4 (18D52)

ACTUAL RESULT:

It is impossible to send the report. The Send button is inactive.

EXPECTED RESULT:

The Send button is active. The user is able to report a track.

Error after restoring a subscription
SEVERITY:

Major

PRECONDITION:

The user is signed in.

STEPS TO REPRODUCE:
  1. Launch the SoundCloud application.
  2. Go to the Library tab – Tap on the Account icon.
  3. Tap on the Restore subscription button.
ENVIRONMENT:

iPhone 8 Plus, iOS 14.4 (18D52)

ACTUAL RESULT:

The message “Product unavailable. There was a problem enabling your new features and content. Please restart the application” is shown even after the app restarts.

EXPECTED RESULT:

The user is able to restore their purchase without errors.

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SoundCloud is an online audio distribution platform and music sharing app that enables its users to upload, promote, and share audio. The application for iOS has a great design and works almost perfectly. While surfing the app, I came across several issues. Some of them are major, in my opinion, such as the inability to report a track, restore a subscription without confusing errors, and no loading indicator, leaving the user oblivious of what is going on. Minor issues could be easily fixed. A little more QA attention would make this app only better.
Yevhenii, QA engineer

Yevhenii, QA engineer

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