Bugs found in Uku SaaS
Uku is an accounting practice management software designed to eliminate accounting bottlenecks through automated workflows. With a bunch of smart features in place and a built-in CRM, Uku helps accounting teams work more efficiently, meet deadlines, and provide the best service to their clients. Besides tracking tasks and time spent on their completion, Uku allows its users to delegate tasks and generate visually appealing reports. What’s great about Uku is that you can easily connect it with tools like Scoro, e-Business Register and Companies House, with several cool integrations coming soon. You can use Uku’s basic features for free or test the version with a broader functionality for a whole month, also with no cost involved.
At QAwerk, testing SaaS products is our core specialization, so naturally, we were curious to find out about Uku and its offerings. So we started with their website because that’s where users will go first to learn more about the product features. We hope our report will be helpful to Uku’s creators, so here are some of the most prominent Uku bugs we found.
A console error is shown when the website is opened.
Severity:
Major
Steps to Reproduce:
- Open the console in the browser.
- Go to https://www.getuku.com/.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
The website is opened with a console error.
Expected Result:
The website is opened without any console errors.
Estonian text is shown inside the chat popup.
Severity:
Major
Steps to Reproduce:
- Go to https://www.getuku.com/.
- When the chat popup is opened, click ‘Back’ inside it.
- Scroll down inside the content.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
“Book a demo” section is shown in Estonian.
Expected Result:
All content is shown in English.
The security button in the footer loses its URL on other pages except the main.
Severity:
Major
Steps to Reproduce:
- Go to https://www.getuku.com/.
- Click on any menu item (e.g. ‘Pricing’).
- Scroll down the page to the footer.
- Click on ‘Security’ button.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
Nothing happens because this button’s URL is changed to the URL of the current page.
Expected Result:
The page is successfully opened.
Region can not be chosen.
Severity:
Major
Steps to Reproduce:
- Go to https://www.getuku.com/.
- Scroll down the page to the footer.
- Click on ‘Region’/’Great Britain’; (page is refreshed – expected).
- Scroll down the page to the footer.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
The region field has not been changed and shows the default value.
Expected Result:
The region switch is successful and the selected region is displayed in the region field.
‘Try Uku free for 30 days’ title is not centered on a small-sized screen.
Severity:
Minor
Steps to Reproduce:
- Go to https://www.getuku.com/.
- Choose iPhone 5/SE view mode in DevTools.
- Scroll down the page.
- Click on the ‘Give Uku a Try’ yellow button.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
The main title is not centered.
Expected Result:
The page is opened without any visual defects.
When the footer buttons are in the hover state, they merge with the background colorwise.
Severity:
Minor
Steps to Reproduce:
- Go to https://www.getuku.com/.
- Scroll down the page to the footer.
- Hover over ‘Privacy Policy’/’Terms of Use’/’Security’ buttons.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
The buttons have the same color as the background.
Expected Result:
The buttons’ color is changed to contrast with the background.
Last shot of the video is shown with a black border on the left.
Severity:
Minor
Steps to Reproduce:
- Go to https://www.getuku.com/.
- Watch the video on the Main page and/or Mission page until the end.
Environment:
macOS Mojave 10.14 + Google Chrome, v.87
Actual Result:
Last shot of the video is shown with a black border.
Expected Result:
The video is shown without any visual defects.
The Uku website has a modern and user-friendly design with some quality content for potential customers. The Uku product has robust functionality with a whole lot of cool features both in free and premium versions. Nevertheless, while navigating through the website to investigate the product further and scanning it for common bugs, I encountered numerous defects like inactive URLs, disabled buttons, foreign text without translation, and not fully responsive pages. I believe those inaccuracies must be eliminated to increase the brand authority in the eyes of consumers.
