Bugs‌ ‌found‌ ‌in‌ Universal Orlando Resort ‬for iOS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Universal Orlando Resort™

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Universal Orlando Resort is an application that replicates the Orlando resort of the same name. With this app, visitors can eliminate the stress of waiting in long queues to use a service. App users can easily join the Virtual Line to use any attraction within the park.

You can discover dining venues and order food directly from the app. The Universal app also provides interactive maps to guide you through the attractions and the Universal CityWalk feature.

Besides, you can add your favorite tasks to a wishlist and pay for tickets with your virtual wallet. On the latest version of the Universal Orlando Resort App, visitors can interact about their experiences at the location.

Our QA specialists tested this app for bugs and here is the detailed report from our testing.

1,000,000 downloads
178.4K ratings
www.universalorlando.com
The app stops working after pressing the 'Create account' button if the text fields are not filled
SEVERITY:

Major

PRECONDITION:

No account has been created yet.

STEPS TO REPRODUCE:
  1. Launch the app.
  2. Press ‘Menu’ in the top left corner.
  3. Press ‘Sign In’.
  4. Press ‘Create an account’.
  5. Do not fill in the fields. Scroll down and press ‘Create account’.
  6. Observe a loading animation that does not end.
ENVIRONMENT:

iPhone 6s, iOS 14.4

ACTUAL RESULT:

The app freezes after pressing ‘Create account’ if the text fields are not filled.

EXPECTED RESULT:

The ‘required fields’ tips appear near the text fields that should be filled.

The location indicators are not displayed on the 'Universal's Volcano Bay' map when turned on
SEVERITY:

Major

STEPS TO REPRODUCE:
  1. Launch the app.
  2. Press ‘Menu’ in the top left corner.
  3. Scroll down to the ‘Theme Parks’ and press it.
  4. Press ‘Universal Volcano Bay’.
  5. In the header, press different icons to see what is located where.
  6. Observe that the map is blank, and there are no notifications that the park does not work, etc.
ENVIRONMENT:

iPhone 6s, iOS 14.4

ACTUAL RESULT:

The location indicators are not displayed on the ‘Universal Volcano Bay’ map.

EXPECTED RESULT:

The location indicators are displayed on the ‘Universal Volcano Bay’ map when turned on.

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The Universal Orlando Resort™ app is useful when planning your trip to the resort. The app helps visitors to find anything they need on the premises. This application is intuitive, but several defects, like blurred covers and the shifting map, take away from the user experience. I believe these shortcomings will be fixed to make this useful app better.
Alina, QA engineer

Alina, QA engineer

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