Bugs‌ ‌found‌ ‌in‌ Urban VPN SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

Urban VPN SaaS

4.7
urban-vpn.com
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Urban VPN offers a solution for fast, anonymous, and secure browsing completely free of charge. Its operation is based on the concept of a P2P network where all community members share their network resources to help each other stay anonymous. Unlimited server & location switches, hidden digital fingerprint, access to blocked websites, and public Wi-Fi protection are just some of the benefits that attract Urban VPN users.

Considering a rapidly increasing popularity of VPN services, Urban VPN has caught our interest. However, while exploring the website, we came across some Urban VPN bugs, which may undermine users’ trust.

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“Urban-VPN for Business” page can’t be found
SEVERITY:
Critical

STEPS TO REPRODUCE:
  1. Open the main page .
  2. Click on the “About” dropdown on the header.
  3. Click on the “Blog” button
  4. Scroll down the page
  5. Click on the “Urban-VPN for Business” button on the footer

ENVIRONMENT:

macOS 10.15.6 + Chrome Version 85.0.4183.102

Actual result:

The Urban-VPN for Business page can’t be found.

EXPECTED RESULT:
The user is redirected to the Urban-VPN for Business page.

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The general page has console errors (404)
SEVERITY:
Major

STEPS TO REPRODUCE:
  1. Open the general page.

ENVIRONMENT:

macOS 10.15.6 + Chrome Version 85.0.4183.102

Actual result:

The general page has 2 console errors.

EXPECTED RESULT:
The general page doesn’t have console errors.

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Minor UI bugs on the “Blog” page
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Open the general page.
  2. Click on the “About” dropdown on the header
  3. Click on the “Blog” button
  4. Scroll down the page

ENVIRONMENT:

macOS 10.15.6 + Chrome Version 85.0.4183.102

Actual result:

The images displayed are cropped.The images under the Search Box are not displayed at all. The text “on Hello World”overlaps the “2 comments” button.

EXPECTED RESULT:
All images are displayed in full size. The text does not go over the button.

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The user can’t change the site’s language
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Open the general page.
  2. Scroll down the page (stop on the footer)
  3. Click on the “Free Disney VPN” button – Products field
  4. Click on the “English” flag on the header
  5. Click on the Denmark flag

ENVIRONMENT:

macOS 10.15.6 + Chrome Version 85.0.4183.102

Actual result:

Nothing happened.

EXPECTED RESULT:
The site’s language is changed to Danish.

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All pages should be able to switch between available languages
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Open the main page.
  2. Click on the “Products” dropdown on the header
  3. Click on the “Free Browser Extensions” button
  4. Click on the “English” flag on the header
  5. Click on the “Brazil” flag
  6. Click on the site’s logo

ENVIRONMENT:

macOS 10.15.6 + Chrome Version 85.0.4183.102

Actual result:

The main page is displayed in English.

EXPECTED RESULT:
The main page is displayed in Portuguese.

Urban VPN is one of the most reliable and secure virtual private networks globally. We do not take pride in finding bugs, yet it is our job, and we do it to make the software better and to help great startups find their audience. Missing pages, flaws in UI design, and localization issues - these are quite common bugs you may find on websites; however, such details play a significant role in building user trust.

Alex, QA engineer

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