Bugs‌ ‌found‌ ‌in‌ HERE SaaS: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

HERE

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HERE is a SaaS platform with multi-cloud architecture intended for developers building location-based solutions, and offering live location data both in 2D and 3D for over 200 countries and territories. Enabling spatial intelligence, the HERE ecosystem utilizes more than 21 million vehicles providing real-time data, while over 15 billion probe data points are processed daily.

With the HERE platform, developers can build fully customizable interactive maps, detect location data patterns and generate insights, integrate location intelligence into mobile and web applications, leverage geocoding, rendering, routing, transit and positioning services, create maps of private sites and then connect them to public maps. Another available opportunity is to monetize or exchange location-centric data, services or applications with customers from all over the world. HERE allows transforming location data into business value promptly and effectively, and is frequently adopted in connected and automated driving, network planning, fleet management.

Continuously enhancing our skills, we keep an eye on the evolution of location technology and chose HERE for our weekly bug crawl to detect issues that may affect the usage of the platform. Take a closer look at the results.

The user is redirected to a 404 page after clicking a few links

Severity:
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Critical

Steps to Reproduce:
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  1. Navigate to https://legal.here.com/en-gb/privacy/here-application-and-here-maps-privacy-supplement page.
  2. Scroll to the “Information about Service usage” section.
    • 2.1. Click on link “Your privacy in the HERE Improvement Program“ in the 1st sub-paragraph.
  3. Scroll to the “Your choices” section.
    • 3.1. Click on link “HERE Improvement Program.”
  4. Observe the following results.
Environment:
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Microsoft Windows 10 Corporate – 20H2 – x64
Chrome – 93.0.4577.82

Affected links:
https://legal.here.com/en-gb/privacy/here-wego-here-application-or-here-maps-privacy-supplement-updated >> contained in “Information about Service usage” , “Your choices” sections >> https://www.here.com/privacy/improvementprogram/ (404)

https://legal.here.com/en-gb/privacy/here-wego-here-application-or-here-maps-privacy-supplement-updated >> contained in “Information about Service usage” , “Your choices” sections
http://here.com/privacy/improvementprogram (404)

Actual Result:
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The user is redirected to a 404 page.

Expected Result:
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After clicking upon a link, the user is able to browse the page successfully.

A few domains are redirected to the misconfigured domain

Severity:
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Major

Steps to Reproduce:
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  1. Visit https://www.here.com/partners/find-partner page.
  2. Scroll to the “Find a partner” section.
  3. Click the “Visit website: link under the “4MAPS BILGI TEKNOLOJILERI, MMC” partner.
  4. Observe the following results.
Environment:
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Microsoft Windows 10 Corporate – 20H2 – x64
Chrome – 93.0.4577.82

Affected section “Partners” with the next blocks:

  • “Acrelec GmbH”
  • “CNID”
  • “DATAKART KFT.”
  • “frameLOGIC Sp. z o.o.”
  • “GDi GROUP LLC.”
Actual Result:
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The user is redirected to the misconfigured domain.

Expected Result:
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The user is redirected to the partner website.

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Lead Image
The HERE team has translated 35 years of experience in mapmaking into the world's leading location platform. I detected a few non-existent pages (404). Also, I found several bugs in the validation and UI: it's possible to send Contact Us form using an invalid email, missed and displaced UI elements.
Ad-hoc and smoke testing are effective for finding similar defects because they start with exploring the main product functions and also cover non-standard tests. These types of checks allow revealing critical malfunctions and layout issues early on.
Anna, QA engineer

Anna, QA engineer

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