Bugs‌ ‌found‌ ‌in‌ PhotoRoom for Android: ‌QAwerk‌ ‌Bug‌ ‌Crawl‌

PhotoRoom

4.8
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PhotoRoom is a mobile app for anyone looking to professionally edit their pictures on-the-go and in no time. PhotoRoom is not your typical photo editor; it goes above and beyond to impress the consumer with a unique set of features. What makes it stand out from competitors is that PhotoRoom edits objects, not pixels. The app uses AI to make the work with backgrounds super easy: cut out the objects automatically, blur your background, make it white or colored, or animate it to your liking. With PhotoRoom, users can create professional product images, cool profile pictures, and memorable Instagram stories. The app’s template gallery covers a broad range of use cases, from Youtube covers, e-commerce layouts, and portrait frames to designs tailored to a specific theme, be it fashion, lifestyle, or holiday.

Photo-editing tools are among the most frequently tested apps on our list, so we couldn’t leave PhotoRoom out. We were excited to get our hands on it to share our vision on how to make this app even more appealing to consumers.

>500k downloads
20.4K ratings
photoroom.com
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Nothing works without the Internet connection
SEVERITY:
Major

STEPS TO REPRODUCE:
  1. Run the app without the Internet connection.
  2. Tap “Start from photo”.
  3. Choose “Camera” or “Gallery”.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The camera takes a photo but doesn’t save it. It is impossible to open a picture from the gallery.

EXPECTED RESULT:
The user can take pictures and view them in the gallery. Only the sharing option is disabled.

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The captured photo automatically disappears in 2 minutes
SEVERITY:
Major

STEPS TO REPRODUCE:
  1. Run the app.
  2. Make a photo and do nothing for approximately 2 minutes.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The photo disappears without being saved in 2 minutes.

EXPECTED RESULT:
The photo is saved to a new project and doesn’t disappear.

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The “Confirm” button text is hyphenated for no reason
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Run the app.
  2. Tap “Start from photo” on the top.
  3. Choose “Camera” and take a photo.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The “Confirm” button text is hyphenated and split into two lines.

EXPECTED RESULT:
The word “Confirm” is not hyphenated and displayed within one line because there is enough space for it.

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PhotoRoom
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The background is still movable while it is being saved
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Run the app.
  2. Choose any project and tap “Save”.
  3. Tap the background or a photo and try to move it.
  4. Tap “X” to close the saved page.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The background moved while it was being saved.

EXPECTED RESULT:
The background doesn’t move while it is being saved.

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“Retry” error remains visible after the Internet connection is restored
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Run the app.
  2. Turn off the connection and scroll down to the next section.
  3. After an error will be displayed, turn on the connection.
  4. Reload the page, open a new project and close it.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The error is always visible. The only way to get rid of it is to tap “Retry” when the device is connected.

EXPECTED RESULT:
The error message disappears automatically as soon as the Internet is on.

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Different PRO features work differently for free plan users
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Run the app.
  2. On the main page, choose any PRO content.
  3. Tap “Start from photo” – choose any option.
  4. Replace the background – Choose any PRO content – Save.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
The free plan user cannot use a PRO project, but can use any PRO background with watermarks on it.

EXPECTED RESULT:
All PRO features should have the same rules: they are impossible to use at all or can be used with watermarks on.

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The text background color cannot be removed
SEVERITY:
Minor

STEPS TO REPRODUCE:
  1. Run the app.
  2. Open any project and add some text to it.
  3. Edit the text and choose a background color for it.

ENVIRONMENT:
Vivo U3x + Android 9,
Funtouch OS: PD1928D_A_1.15.3

Actual result:
There is no option to remove the text background. The user needs to remove the text entirely and add a new one.

EXPECTED RESULT:
The user can remove the text background without deleting the text itself or make it transparent.

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PhotoRoom is a handy app for anyone in need of creating visually appealing content with minimal effort involved. While the app is straightforward in use and offers a bunch of cool features, it requires a bit of extra effort. The app is completely unusable with no Internet connection, and taken pictures can be easily lost if you get distracted and fail to save them right away. As these bugs affect the main functionality, I believe they should be addressed immediately.

Yevhenii, QA engineer

Thank you very much for the bug crawl! It looks like a great initiative. To be honest, that's one of the best bug reports we've ever had, it's very clear. However, we do our best to keep the QA inside the team to empower developers to ship bugless features. Thank you nevertheless!

Eliot Andres, Co-founder and CTO PhotoRoom

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