Thirdfort

Challenge

Thirdfort engaged QAwerk to perform end-to-end testing of their mobile app functionality side-by-side across existing native iOS and Android versions and the new cross-platform release. The goal was to identify potential regressions early and ensure critical identity verification and compliance workflows remained stable during the transition.

To support this transition, we focused on several key testing priorities:

• Migration from Native V3 to Cross-Platform V4: The new cross-platform release required careful validation of core user flows to ensure consistent behavior across platforms and prevent disruptions to verification and onboarding processes.
• Compliance-Critical Verification Workflows: Features such as Source of Funds checks, ID verification integrations, document uploads, and financial data validation involved complex user journeys needed for accuracy and stability.
• Fast Release Cadence: Regular builds and changelog updates required continuous regression coverage, quick validation of fixes, and reliable release readiness checks.
• Complex Multi-Step User Journeys: Editing flows, back navigation behavior, validation logic, and state consistency required close verification to prevent users from losing progress or encountering blockers.
• Device Variability and Environment Inconsistencies: Testing across multiple real devices, OS versions, and environments was necessary to detect platform-specific issues and ensure consistent behavior between backend-driven UI updates and mobile builds.
• Realistic Data and Document Validation Requirements: Certain verification scenarios required realistic test data, NFC document scanning, and valid document samples to reproduce real-world onboarding conditions effectively.

Solution

Our approach was to embed continuous manual QA into Thirdfort’s release cycle. We focused on functional testing, regression coverage, exploratory checks, and cross-platform validation of identity verification and compliance flows across iOS and Android.

Mobile Application Testing

We conducted mobile application testing for Thirdfort across iOS and Android during the transition to the new cross-platform version. Our work focused on validating onboarding flows, identity verification journeys, document uploads, and Source of Funds checks to ensure stable operation of these workflows in the new cross-platform mobile release.
Why it matters: Thirdfort’s users complete identity and financial verification directly on mobile devices. Stable performance and consistent behavior across platforms are essential for smooth onboarding and reliable compliance workflows.

Functional Testing

During functional testing, we validated key compliance features including Original ID verification via the Onfido SDK, Enhanced ID verification through the ReadID SDK, document upload flows, and Source of Funds functionality. Particular attention was given to complex user journeys such as Purchaser and Giftor flows, bank statement linking, and document evidence handling.
Why it matters: These features form the operational core of Thirdfort’s verification platform. Issues in identity or financial validation flows can interrupt onboarding and create friction for regulated businesses.

Regression Testing & Exploratory Testing

Given frequent releases and changelog updates, we conducted ongoing regression and exploratory testing cycles. Focus areas included editing flows, back navigation behavior, server-driven UI responses, input validations, and consistency of completed verification states.

Critical blockers included Source of Funds submission errors and Enhanced ID loading freezes. They were tracked, retested, and verified as resolved before subsequent releases.
Why it matters: Frequent releases increase regression risk, especially in compliance-driven products. Continuous regression and exploratory testing helped prevent disruptions as new features and updates were introduced.

Compatibility Testing

Compatibility testing was performed on real iOS and Android devices across multiple OS versions to detect device-specific issues involving inputs, keyboard behavior, UI rendering, and performance. We also investigated environment inconsistencies related to backend-driven UI behavior.
UI/UX validation ensured users could complete verification journeys without losing progress or encountering blockers.
Why it matters: Thirdfort’s onboarding flows involve sensitive identity and financial data. Reliable performance across devices and environments helps prevent friction during identity verification and document submission flows.